Disclaimer
Terms and Conditions pertaining to this web site 
BTM Group Pty Ltd trading as Uber Coffee Shop makes information and products available on this web site subject to the following terms and conditions. By accessing this site you agree to these terms and conditions. Uber Coffee Shop reserves the right to change these terms and conditions including the products, services and prices at any time, at its sole discretion and without notice. Uber Coffee Shop reserves the right to seek all remedies available by law and in equity for any violation of these terms and conditions. Any rights not expressly granted herein are reserved.

WARRANTIES, DISCLAIMERS AND LIABILITY LIMITATIONS
EXCEPT WHERE EXPRESSLY PROVIDED OTHERWISE IN AN AGREEMENT BETWEEN YOU AND UBER COFFEE SHOP, ALL INFORMATION ON THIS WEB SITE IS PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.

BTM GROUP PTY LTD TRADING AS UBER COFFEE SHOP ACCEPTS NO RESPONSIBILITY FOR ERRORS OR OMISSIONS IN THE INFORMATION OR OTHER MATERIAL APPEARING ON THIS WEB SITE INCLUDING DOCUMENTS WHICH MAY BE ATTACHED TO THIS WEB SITE.

IN NO EVENT WILL UBER COFFEE SHOP BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT/DIRECT AND CONSEQUENTIAL DAMAGES OF ANY KIND INCLUDING WITHOUT LIMITATION, THOSE RESULTING FROM: (1) RELIANCE ON THE MATERIAL PRESENTED, (2) COSTS OF REPLACEMENT GOODS, (3) LOSS OF USE, DATA OR PROFITS, (4) DELAYS OR BUSINESS INTERRUPTIONS AND (5) ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE POSSIBILITY OF SUCH DAMAGES.

Governing Law

Any legal issues arising out of the use of this website will be governed by the laws of Victoria, Australia and by using this website you submit to the jurisdiction of the courts of that state.

Indemnity

You agree to indemnify us and our partners, agents, officers, employees and other authorised representatives against all claims, suits, demands, damages, liabilities, costs or expenses arising in any way out of or in any way connected to your use of this website.

Endorsement of other web sites
Any link to other Web sites from this Web site does not necessarily constitute endorsement of the products, services or any other views or material which may appear on those Web sites.

Links to Uber Coffee Shop Web Site 
Uber Coffee Shop permits anyone to link to this web site subject to compliance with the following terms and conditions:

A site that links to Uber Coffee Shop web site:

1. May link to, but not replicate content contained in Uber Coffee Shop web site;

2. Must not create a border environment or browser around content contained in Uber Coffee Shop web site;

3. Must not present misleading or false information about Uber Coffee Shop services or products;

4. Must not misrepresent Uber Coffee Shop relationship in any way whatsoever;

5. Must not imply that Uber Coffee Shop is endorsing or sponsoring the company/person and their products and services that appear on their web site;

6. Must not use Uber Coffee Shop logos without prior written permission from Uber Coffee Shop;

7. Must not contain content that could be construed as obscene, libelous, defamatory, pornographic or inappropriate for all ages;

8. Must not contain material that would violate any laws;

9. Must agree that the link may be removed at any time upon any Uber Coffee Shop request pursuant to Uber Coffee Shop reserved rights to rescind its consent to allow the link.

Use of this web site outside Australia
This web site can be accessed from countries around the world and may contain references to Uber Coffee Shop products and services that have not been announced in your country. These references do not imply that Uber Coffee Shop intends to announce such products and/or services in your country.

Copyright
The information on this web site is protected by copyright. Except where specifically permitted, no portion of this web site may be distributed or reproduced by any means or in any form without prior written consent from Uber Coffee Shop. All other trademarks and copyrights reproduced on this web site are the property of their respective owner 

Privacy Policy

At Uber Coffee Shop we understand the greatest asset we possess are our clients. Therefore aside from when required for normal business purposes, we ensure that any information we gather regarding our clients will not be provided to any other organisation or individual without our client’s consent.

This privacy policy may change from time to time particularly as new rules, regulations and industry codes are introduced.

Any concerns regarding this Disclaimer should be directed to enquiry@ubercoffeshop.com

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

Third Parties

Uber Coffee Shop may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Uber Coffee Shop does not share any information with third parties for any unknown or unrelated uses.

 Security Policy

Uber Coffee Shop uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

Payments are fully automated with an immediate response.

  • Your complete credit card number cannot be viewed by Uber Coffee Shop or any outside party
  • All Transactions are performed under 128 Bit SSL Certificate
  • All Transaction data is encrypted for storage within eWay’s bank-grade data centre, further protecting your credit card data.
  • eWay is an authorised third party processor for all major Australian banks
  • eWay at no time touches your funds; all monies are directly transferred from credit card to the merchant account held by Uber Coffee Shop

For more information about eWAY and online credit card payments, please visit

www.eWAY.com.au

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. 

Collection of Information

In order to use the Uber Coffee Shop website, we may require information from you in order to provide the best service possible.

All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.

Any information collected by Uber Coffee Shop is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.

Use of Collection Information

Any details collected from Uber Coffee Shop customers is required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at enquiry@ubercoffeeshop.com

Delivery Policy

After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via registered courier within 5 working days. Shipping times are estimated between 3 – 7 working days depending on your location in Australia; however if goods are unavailable delivery will take a little longer. We will contact you should your order be not available within the standard timeframe.   Bespoke and special orders delivery timeframe will be agreed bewteen both parties. Products which are special orders may take up to 6 weeks for delivery. A non refundable deposit of 30% will be required with balance on product being shipped as per normal Australian delivery times. If you wish to query a delivery please contact us at enquiry@ubercoffeeshop.com

Returns Policy

  • 14 day return policy on all items
  • Returns must be sent back in original box/packaging
  • Please email enquiry@ubercoffeeshop.com prior to returning any product and notify us of your receipt number
  • All postage costs for returned goods are at the expense of buyer and non refundable. A restocking fee of 20% may apply where goods have been used
  • Uber Coffee Shop does not hold any responsibility for lost or damaged returned goods. We hereby advise we only accept returned goods via registered insured courier.
  • Refund will be processed once Uber Coffee Shop has inspected and accepted returned goods are in as new and good working order

Transit Insurance

Insurance against damage or loss whilst goods are in transit to you is included in your order. Goods received must be inspected and accepted at time of delivery. Should damage be discovered this must be noted on delivery slip or courier PDA screen at the time of delivery. In such event, please call Uber Coffee Shop immediately if within normal business hours (Australian EST) or email Uber Coffee Shop outside of normal business hours (Australian EST) at enquiry@ubercoffeeshop.com

 

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